Merced Medical Supply is dedicated to being the Central Valley’s Partner In Care, providing quality, durable medical and respiratory equipment, supplies and services to customers, caregivers and healthcare professionals. Our fully trained staff strives to provide caring and personalized service, superior products and after-sale support, maintaining our primary commitment to improve the quality of life for our customers.
Commitment to Our Customers
MMS is dedicated to the customers we serve by being responsive and caring – focusing on their individual needs for independence and mobility. We will advocate for the customers we serve with integrity and honesty in our effort to improve their quality of life. We will strive to exceed the expectations of every customer and their family by providing the most durable, technologically advanced and highest performing products available at the finest overall value.
Commitment to Our Healthcare Community
As a true Partner In Care, Merced Medical Supply works with our customers’ entire healthcare team, including physicians, respiratory, physical and occupational therapists, caregivers, case managers and insurance agencies to ensure the most appropriate care, equipment, services and education are provided. We work diligently with all healthcare professionals and agencies to provide the quality service they expect and deserve in a timely manner, while maintaining our commitment to high ethical standards and practices.
How to report a complaint….
MMS Medicare Compliance Officer Information
Katie Zeiders, Compliance Officer
Phone: (209) 722-3832
Office of Inspector General (OIG)
Centers for Medicaid and Medicare Services (CMS)
Medicare service center 800-633-4227
Medicare service center TTY: 877-486-2048
Report Medicare fraud & abuse 800-447-8477
Board of Certification (BOC)
We have built our reputation by providing only excellent service and support to our customers. Our team is proud to give you the best customer service, selection of quality health care products, and a knowledgeable, understanding staff. We believe that products and solutions should be tailored to fit your lifestyle, and that the right equipment should integrate into your daily life. Please don't hesitate to contact us. We are here to help you access the best in health products and accessories.
Merced Medical Supply's Accreditation
Merced Medical Supply is accredited by the Community Health Accreditation Program (CHAP). This accreditation provides therapists, customers, case managers and the public in general, with the assurance that our business practices meet or exceed the established standards of quality for healthcare organizations.
If you have any concerns about patient care or safety, please let us know so we can address your concerns. If you feel that the organization has not addressed those concerns, you may contact CHAP to report any concerns or register complaints.